Offenbar geht es bei Dir um eine Kette, deren 2. Buchstabe ein "a" ist... :-)
Ich weiß nicht, ob dafür der folgende Text hilft:
Guest Service Manager:
Our customer runs several hostels in Berlin, providing accomomdation and advice for people recently moved to Berlin and planning the next step in live. The Guest Service Agent position (m/f/d) will act as a key hotel ambassador during the guest arrival and departure processes, and throughout the guest's stay.
General Responsibilities include:
* Handling all incoming telephone calls and inquiries.
* Anticipate guests' needs, respond promptly and acknowledge all guests.
* Maintain positive guest relations at all times.
* Resolve guest complaints in a timely manner, ensuring guest satisfaction.
* Performing a seamless guest arrival process, collecting and confirming pertinent guest information and addressing all requests in a thoughtful and gracious manner.
Hotel general manager Jobs in Berlin | Glassdoor